Privacy Policy
Norwood Software ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites and software products.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, and contact information you voluntarily provide when contacting us or using our products.
- Usage Data: Information about how you interact with our products, including device information, browser type, and usage patterns.
- Payment Information: When you make a purchase, payment processing is handled by our third-party payment processor (Stripe). We do not store your full credit card information.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Process transactions and send related information
- Respond to your comments, questions, and support requests
- Send you technical notices, updates, and security alerts
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with:
- Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent where applicable
Cookies and Tracking
Our websites may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.
Children's Privacy
Our products are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
support@norwoodsoftware.com